#Costco battery plus#

I said, so all those batteries on the floor, from other manufacturers, you have receipts for? He said yes. Um, ?! I said I returned it BEFORE the purchase, is that not allowed by law or something? He said I had to have a receipt showing I paid the core charge to get it refunded.

He said if he doesn't have it in HIS possession in the battery shop, he HAS TO charge me a core charge, but I could bring any used battery back for a $9 refund. I said again, I just brought the old core in. The clerk said he has to charge me a $9 core charge. So, I went back into the battery shop, got a new battery off the rack, went to the counter and showed my receipt proving Costco has my old battery in possession. The CSR there, after asking several others, finally gave me a $14 refund & said to bring the receipt to the battery shop. I got in the customer service line, which I might add was out the door and around the corner, and was a 40 minute wait. First I went into the battery & tire shop OUTSIDE the main store, but was told, in order to get my warranty refund, I would have to take the battery into customer service.

It had a 100 month warranty which is remedied by a 40% refund. I went to the Costco in Van Nuys, CA and brought in my old Kirkland battery, purchased at Costco 5 years ago. I have bought two batteries at Wal Mart in the past few years and they refunded the core charge immediately after charging it because they took out the old battery and put in the new. He told me the same thing, that I could get my $15 core charge refund when I return the new battery years down the road. I complained to Costco Customer Service who sent my complaint to a store manager. This makes no sense and I probably won't have the car another 5 years so it is highly unlikely I will get the $15 fee refunded. I had three different Costco employees, including one from the Tire shop, say that was they way they had to do it and that I would get my $15 core fee refunded when I returned the new battery I bought Saturday.

I said that was wrong, i was refunded that $9 fee in 2009 when I returned my old battery.

#Costco battery plus#

I was refunded 40% of the 2009 battery price plus the 2009 $9 core charge. On Sunday, I returned under warranty the Kirkland battery I bought in 2009. On Saturday, I bought a new Interstate battery and was charged a $15 core charge. I had the exact same experience yesterday at the Costco in Manchester, MO. I intend to pursue this matter with someone from Costco management, however I wanted to bring this issue to everyone's attention. I have purchase numerous automotive batteries over the years and I have never before been charged sales tax on top of the core charge- In fact the last car battery I purchased at the Azusa Costco- I was given $ 9.85 back in cash. While it is only a matter of 78 cents difference- multiply this times the number of car batteries this store sells in a year. After waiting in line another 10-15 minutes another sales clerk took my old battery and gave me a reciept for the 9.00 core charge but did NOT refund the sales tax. When I started to question the clerk- she said that I would be refunded the core charge by stopping by the member services counter when exiting the store. When I went to the check-out line I was confused to learn that the clerk automatically added a 9.00 core charge to the cost of the battery- I was then charged 8.75 % sales tax on the total amount. I even brought with me his old battery so I would not incur a 'core' charge. What does costco do with returned airpods.I went to the Costco fontana store to buy a new car battery for my sons Honda Accord.